Refund policy
Don’t Love Your Order? No Problem!
We want you to be completely satisfied with your purchase. If for any reason you’re not in love with your order, we’re here to help!
We provide HASSLE FREE return policy.
How to Return
- Contact our support team at Info@fiberimprints.com with your order number.
- We’ll provide return instructions and, if applicable, a return shipping label.
- Once we receive your return, we’ll process your refund or exchange ASAP
Refunds
💳 Choose the refund option that works best for you.
- ⭐ Store Credit (Recommended) - Receive an additional 10% in Value
- Original Payment Refund
🚚 Return Shipping: Shipping costs are non-refundable unless the return is due to our error.
Choose Your Refund Option
Once your return has been inspected and approved, you'll have two refund options.
⭐ Store Credit (Recommended)
Receive 110% of your eligible refund value as Fiber Imprints Store Credit.
Benefits include:
- Get an extra 10% in value
- Issued within 1 business day after your return is approved
- Never expires
- Can be used on any future purchase
- Perfect for future upgrades, replacement parts, or your next build
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Example
Eligible Return Amount: $500
- Store Credit: $550
- Original Payment Refund: $500
Original Payment Refund
If you prefer, we can refund your original payment method.
- Receive 100% of your eligible refund amount
- Processing begins after your return is approved
- Your financial institution may require an additional 7–10 business days for the funds to appear
- Miss out on an extra 10% in value toward your next upgrade.
Got questions? We’re happy to help! Reach out.
All items are subject to returns under the following conditions:
- Item has been unopened in its original packaging
- Return initiated within 30 days of item Received
- No damage to the items
- No Refunds due to Courier delays (Only if order has already been shipped)
- Final Sale items are not eligible for a refund or return
Fiber Imprints