Contact information

At Fiber Imprints, we are committed to providing responsive, professional support before, during, and after your purchase. Whether you have a product question, need assistance with an order, or require technical guidance, our team is here to help.

Customer Support

For all inquiries, please contact us using one of the methods below:

Email: info@fiberimprints.com

Business Hours:
Monday – Sunday: 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 1-2 business days. During product launches, promotions, or holidays, response times may be slightly longer.

Order Support

Please include the following information when contacting us regarding an existing order:

  • Order Number
  • Full Name
  • Email Address used for the order
  • A detailed description of your inquiry

Providing this information helps us assist you as quickly as possible.

Product & Fitment Questions

Not sure which product is right for your vehicle?

Our team is happy to assist with:

  • Product recommendations
  • Vehicle fitment verification
  • Installation questions
  • Material and finish selection
  • General product information

When requesting fitment assistance, please include your vehicle's:

  • Year
  • Make
  • Model
  • Trim (if applicable)

Returns & Warranty

For return requests, warranty claims, or shipping issues, please contact our support team before sending any items back. Our team will provide the appropriate instructions and next steps.

Please review our Return Policy and Warranty Policy before submitting a request.

Business & Wholesale Inquiries

Interested in becoming a dealer or placing a wholesale order?

Please visit our Wholesale Program page or contact us directly for dealer pricing, product availability, and partnership opportunities.

Response Expectations

We are committed to providing accurate information and quality support. While we strive to respond as quickly as possible, some inquiries—such as technical questions, warranty reviews, or supplier-related requests—may require additional time.

We appreciate your patience and will keep you informed throughout the process.

Stay Connected

Follow Fiber Imprints on social media to see new product releases, customer builds, installation content, and exclusive updates.

Thank you for choosing Fiber Imprints.
We appreciate your trust and look forward to helping you build your vehicle with confidence.